Outstanding chatbot software
The moinAI chatbot provides support in marketing, sales and customer service. The chatbot ensures improved, 24/7 customer communication, while GenAI independently generates answers.
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Available 24/7
Our self-learning AI-powered chatbot is ready to handle your users' inquiries and questions. Simply type into the chat window using free-text input and get started!
Automated responses
React in seconds
The AI chatbot provides quick and accurate answers. If desired, it can gather instant feedback to evaluate user satisfaction.
Review analytics
Gain deep insights
Every conversation and evaluation is captured in the moinAI Hub. Explore detailed analytics and charts to understand and optimize user behavior.
Inspired by data, powered by AI,
controlled by you
Delight in customer service, assist with purchases and impress in personal interactions – all while saving time. The moinAI platform provides everything you need to make it happen.
Smart AI suggestions
- The moinAI AI continuously expands your chatbot’s range of intents
- New queries are gathered and presented to you as suggestions in the hub
- This allows the chatbot to adapt its content perfectly to the target group
View and analyze
- Dive deeper into the individual conversations your chatbot has
- For each conversation you can see any user feedback, the URL, time, and much more
- There are various filter options so that you can view exactly the conversations that interest you
Perfectly tailored to your CI
- The moinAI chat widget is fully customizable for seamless visual integration
- Customize avatar, name, colors and more
- This way you can give the chatbot exactly the personality that suits your company
Keep track of what’s happening
- The statistics section provides insights into your chatbot’s current status and key KPIs, keeping you up-to-date
- Analyze topics, ratings, conversations, automation rate and much more
- This way, you always stay on top of how satisfied users are with the chatbot
Rethinking service, marketing and sales
Experience the future of customer interaction with moinAI – for automated inquiry processing, personalized product recommendations and effective lead generation
For multiple industries
moinAI is used by over 100 companies from a wide range of industries. Regardless of the industry: moinAI always offers efficient automation and suitable industry templates.
Advanced AI for engaging conversations
moinAI’s AI features foster creativity and independent development while ensuring safety and control. The perfect balance!
The precise answer, even for vague questions
When there's uncertainty, the AI will ask a follow-up question. Confirmed responses help refine the intent and improve future answers.
Accurate answers and full control
More and more often, chatbots are encountering false information, insults, or inappropriate tones. With our Authority feature, you always keep control and determine what responses your chatbot should provide.
Automatically discover what truly interests users
The AI clusters ambiguous queries into intent suggestions, allowing it to automatically identify new intents and adapt to them.
Get the most out of your tools and expand your AI chatbot with new features and automation workflows.
Hear from Our Clients
Our customers report on their successes with moinAI. Read how our AI solutions make the difference in support, marketing, and sales.
“moinAI’s intelligent chatbot solution enables us to automate online customer communication around Geberit AquaClean in chat, making our customers happier and our online support more efficient.”
“Thanks to moinAI's chatbot, we were able to convert 38% of all bot users into a qualified lead.”
“Customers need to receive immediate answers to their questions. With the chatbot, small and medium-sized companies also have the opportunity to meet this expectation by automatically answering recurring queries.”
“A chatbot is worthwhile wherever you want to become faster and more cost-efficient - with consistently stable response rates.”
Shaped by expertise, developed for efficiency
Our versatile functions, shaped by years of expertise, are designed to easily optimize your communication processes and make them more efficient
No-Code
Maximum complexity in AI technology made incredibly easy to handle. No IT skills are required to implement the chatbot.
GDPR compliance
With reliable expertise in data protection, we understand what’s essential for GDPR-compliant use of AI chatbots.
Human takeover
To ensure every user always receives the right answer, it is always possible to transfer to a human employee.
Multilingual
The AI understands 98 different languages, so moinAI is perfectly suited for international use and can simultaneously serve various markets.
Seamlsess chatbot migration
Switching from another provider to moinAI is possible without starting from scratch or investing additional resources in the migration process.
Real AI experts
And not just since yesterday. We can look back on over 9 years of experience in the AI and chatbot sector. At moinAI, you can rely on our expertise and our own language model.
Service & marketing forms
Automatically capture important information in the chat, generate valuable leads, and seamlessly transfer them into the appropriate tool (e.g., HubSpot).
Conversational design
In order to make communication between chatbot and human diverse and appealing, moinAI offers numerous design, text and media elements.
Boost customer satisfaction with quicker responses.
See for yourself and create your own chatbot. Free of charge and non-binding.
