The AI platform for digital customer communication
Use AI to automatically resolve recurring customer enquiries - across multiple channels and in various languages - with minimal effort. Chatbots, live chat and product advisors allow companies to communicate quickly and efficiently with customers on the website around the clock.
Inspired by data, powered by AI,
controlled by you
Delight in customer service, assist with purchases and impress in personal interactions – all while saving time. The moinAI platform provides everything you need to make it happen.
Automated communication at the highest level
- Available around the clock and always able to learn in order to continuously improve
- Reduces workload through efficient automation, especially for routine requests
- Scales effortlessly to meet growing customer needs and requests
The smart path to the right product
- Guides customers to the right product by analyzing their needs and preferences
- Increases customer satisfaction through precise advice that helps find the right product and avoid returns
- Provides personalized product recommendations through extensive knowledge and insights into the product range
Human support when needed
- Direct and personal communication with real experts
- Effective problem solving, especially for complex and emotional requests
- Seamless integration into the existing infrastructure for immediate support
Intelligent content generation with a single click
- Create high-quality content with minimal effort thanks to advanced AI technology
- Save valuable time creating and optimizing your content
- Manage complex conversational designs effortlessly and efficiently
Rethinking service, marketing and sales
Experience the future of customer interaction with moinAI – for automated inquiry processing, personalized product recommendations and effective lead generation.
Shaped by expertise, developed for efficiency
Our versatile functions, shaped by years of expertise, are designed to easily optimize your communication processes and make them more efficient
No-Code
Maximum complexity in AI technology made incredibly easy to handle. No IT skills are required to implement the chatbot.
GDPR Compliance
With reliable expertise in data protection, we understand what’s essential for GDPR-compliant use of AI chatbots.
Human takeover
To ensure every user always receives the right answer, it is always possible to transfer to a human employee.
Multilingual
The AI understands 98 different languages, so moinAI is perfectly suited for international use and can simultaneously serve various markets.
Seamless chatbot migration
Switching from another provider to moinAI is possible without starting from scratch or investing additional resources in the migration process.
Real AI experts
And not just since yesterday. We can look back on over 9 years of experience in the AI and chatbot sector. At moinAI, you can rely on our expertise and our own language model.
Service & marketing forms
Automatically capture important information in the chat, generate valuable leads, and seamlessly transfer them into the appropriate tool (e.g., HubSpot).
Conversational design
In order to make communication between chatbot and human diverse and appealing, moinAI offers numerous design, text and media elements.
Get more out of your tools and expand your AI chatbot with new features, workflows and automations.
Hear from our clients
Our customers report on their successes with moinAI. Read how our AI solutions make the difference in support, marketing, and sales.
“moinAI's intelligent chatbot solution enables us to automate online customer communication around Geberit AquaClean in chat, making our customers happier and our online support more efficient.”
“Thanks to moinAI's chatbot, we were able to convert 38% of all bot users into a qualified lead.”
“Customers need to receive immediate answers to their questions. With the chatbot, small and medium-sized companies also have the opportunity to meet this expectation by automatically answering recurring queries.”
“A chatbot is worthwhile wherever you want to become faster and more cost-efficient - with consistently stable response rates.”
5 Gründe für moinAI: Entdecken Sie die Vorteile
Warum moinAI? Erfahren Sie, was uns einzigartig macht und wie Sie mit uns komplexe KI-Technologie einfach und effizient einsetzen
moinAI resources: For knowledge and inspiration
Find out more about the world of intelligent chatbots and AI in our webinars, guides and newsletter. Get exciting insights and updates.
The perfect AI chatbot for your specific use case
Decision-making made easy! There are plenty of chatbots out there - but not all chatbots are the same. Our comprehensive guide will help you decide whether moinAI is the right choice for your needs. Here you will find all the relevant information to make informed decisions for your use case.
Chatbots in practice
Whether customer service or marketing & sales - an intelligent chatbot can be used for various use cases.
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