5 reasons for moinAI
There are plenty of AI chatbot providers, so why choose moinAI?
Here are the 5 most important reasons that make moinAI unique and show that complex AI technology can be used easily and efficiently thanks to our experience and know-how.
Pioneers in Chatbot Technology since 2016
We’ve served over 200 satisfied clients over the past 9 years, spanning a wide range of industries and use cases. From finance and e-commerce to education and manufacturing—there’s hardly a sector that hasn’t benefited from moinAI.
Award-winning excellence: moinAI is a leader in the AI industry
For many years in a row: moinAI has received multiple awards for outstanding achievements in AI chatbot technology. By choosing moinAI, you are choosing a leader known for advanced technology and excellent customer service.
Made in Germany – Hamburg
We develop moinAI in Germany and host exclusively within Germany. Our custom-built AI model is “made in Hamburg” and tailored specifically to the needs of corporate customer communication. Another advantage: With us, you’re on the safe side regarding GDPR—no data protection worries.
Making AI Simple and Accessible
ChatGPT, the EU AI Act, AI bias, and more contribute to the complexity of an industry that’s meant to simplify things. Effectively and correctly implementing AI can be a complex and costly process.
But not with moinAI: As experts in artificial intelligence, we handle these challenges for you.
Our success management team
Your success is our success. Every company receives full service from us:
A dedicated customer success manager, access to the knowledgebase, phone & e-mail support as well as regular live webinars on new features.
Customer Success Manager
CSM Working Student
Head of Customer Success Management
Customer Success Manager
Customer Success Manager
Hear from our clients
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Using moinAI has greatly relieved our team, reducing the number of inquiries via email and phone. The chatbot can identify the correct departments and automatically respond to frequently asked questions.
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The moinAI chatbot handles initial customer inquiries well. Customers can also contact us directly via the chatbot if it is unable to provide a correct answer.
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When it comes to a chatbot, you really want the complete package. With moinAI, we have a dashboard where we can manage and adapt the content ourselves. Plus, we were able to integrate it into our own system super quickly.
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A key success indicator for us has been online booking. With the help of the chatbot, we generated 41% more online bookings – an impressive increase over the previous year.
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An excellent chatbot solution that can handle both service requests and sales inquiries. We were able to increase our order conversion rate by using the chatbot.
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The moinAI team members are absolute experts in their field. From our initial conversations to the ongoing development of our chatbot, we felt truly understood and supported. Every query we had was answered in the best possible way. This makes a shared partnership simply fun. :)
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moinAI offers very good customer service with the option of contacting a friendly employee with all open issues and points. The hub is very easy to use and the implementation of a chatbot is straightforward and cost-effective.
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We are very happy with moinAI! The AI chatbot permanently improves our service and enables scaling for different brands and countries. Our dedicated contact at moinAI provides reliable support throughout. Overall, automation saves time and money, while the moinAI live chat also enables direct contact with customers. moinAI solves many of our problems effectively!
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Boost customer satisfaction with quicker responses.
See for yourself and create your own chatbot. Free of charge and non-binding.
