Answer recurring questions at any time

Offer students and prospective students quick answers via a modern and innovative communication channel. A chatbot offers a barrier-free contact point for all questions - around the clock. Numerous universities already trust the moinAI solution.
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How can I help you? 🤖
Do you speak German?
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Ja! Wie kann ich dir weiterhelfen?
+1.000.000 successful conversations with +100 companies
Multilingual
Communicate with students in any language you wish.
Accessible contact option
A chatbot offers barrier-free service for students and interested parties.
Relief for service team
A chatbot answers repetitive questions from students and provides relief.

Generate more applications

A chatbot can not only advise and assist prospective students, but also generate contact details such as name, email address and telephone number using integrated forms and forward these to CRM systems. This way, you can automatically help prospective students to apply for your college or university.

Automate recurring questions from students

Constantly recurring questions from students cost your service team valuable time. A chatbot answers these questions around the clock, giving your employees more time to deal with complex questions or advise prospective students.

Service in German, English, French, (...)

moinAI's chatbot can be trained in up to 98 languages. This allows you to offer service and advice in various languages. This is particularly suitable if the chatbot is to be used in the International Office.

Typical university and college Intents

Characteristic intents that are repeatedly requested in the field of education. Our AI is optimally trained for these and expands the topic sets independently.

Course offering
Application process
Study opportunities
Enrollment
Admission test
Visa

Intelligent industry templates

moinAI has been used by hundreds of companies in customer communication for over 9 years. Throughout this entire period, the AI has been continuously learning, gathering insights, and building industry-specific knowledge – which is, of course, utilized for the industry templates. This means the AI can instantly suggest intents that are relevant to your sector, without the need for prior training.

"With moinAI's solution, we were able to relieve our customer service immediately. The implementation was quick and straightforward, without tying up many internal resources. The excellent support with a dedicated contact person from the initial contact to successful implementation is also commendable!"
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Maximilian Reimertz
Head of Customer Service - Schoenberger Germany Enterprises GmbH & Co. KG

Results achieved with moinAI

Companies from the education sector achieve impressive results in their customer communication with moinAI:

+24.000
Positive engagement reviews at Geberit.
>25%
fewer inquiries that have to be answered manually at
Geberit.
81%
AI accuracy (quality value of the AI that is 11% above the target)

Why moinAI – what makes us unique?

For over 9 years, we’ve pursued a clear vision: to shape the future of customer communication. Our clients receive the complete package – sophisticated AI technology that’s easy to use.

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AI & NLP made in Hamburg
Our artificial intelligence and natural language processing are specially developed for customer communication and offer unique features.
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Quality guaranteed
Intelligent chatbots are our main focus. We have been developing AI chatbots for over 9 years and are absolute experts in this field.
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Easy handling
The chatbot and the backend (moinAI Hub) are very easy to use, require no IT knowledge and offer ideal usability. "Apple-like experience" – moinAI customer.
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Diversity & Adaptability
moinAI can be used for every use case and every industry. Whether marketing, sales, customer service. Everything is possible.
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Clear point-of-contact culture
With us, everything is clarified and implemented quickly. As few loops as possible and no changing contact persons.
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“Ready to go” chatbot
Our customers receive a ready-made chatbot. There is no need to “craft”, train or program anything.
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Detailed information packages
All customers receive personalized onboarding. Additionally, there are presentations, a knowledge base, ROI calculators, a GDPR page, and much more.

Resources

Find out more about the world of intelligent chatbots in our webinars, whitepapers and newsletter. Get exciting insights and updates.

Chatbots in practice

Discover the moinAI case studies and find out how the AI chatbots are used in different contexts.

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Whitepaper

Chatbots support communication between customers and companies. Find out all about chatbots in our free whitepaper.

Download & read now

Existing & custom integrations

moinAI can be easily integrated into your existing and future tools.

See all integrations

Boost customer satisfaction with quicker responses.

See for yourself and create your own chatbot. Free of charge and non-binding.

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