The changing world of publishing: Spektrum der Wissenschaft shows how an AI chatbot can be used successfully (German only)
“
Egal ob Personalausfall oder nicht, der Bot arbeitet einfach weiter. Es ist sehr entspannt zu wissen, dass es für manche Sachen keine Menschen mehr erfordert.
“
How Spektrum der Wissenschaft ensures 24/7 availability with an artificially intelligent chatbot and achieves 82% automation of recurring questions.
Sign up for the webinar:
Speakers in the panel:
Frederik Schröder is an expert in chatbots and AI. His mission: to harness the potential of artificial intelligence for businesses. He does this in his professional practice with clients and in lectures and webinars, where he uses practical examples to bring the potential of AI and automation to life and make it understandable.
Bei Spektrum der Wissenschaft ist Ann-Kristin Ebert dank ihrer Affinität zu Daten und Schnittstellen als Managerin Content Services im Shop- und Projekt-Managerin tätig. Dort betreut sie unter anderem auch den Chatbot von moinAI.
After participating in the webinar, you will know everything you need to know about the following points:
- Why an AI chatbot? The reasons why a 24/7 chatbot channel and automation are so important — particularly in publishing.
- AI Deep Dive: How independent learning is possible based on artificial intelligence and what is really intelligent about chatbots.
- The 3 steps to an AI chatbot: How an intelligent digital assistant can be successfully implemented in practice.
- Best Practice Spektrum der Wissenschaft: The webinar shows how Spektrum Optimally uses an AI chatbot in customer communication.
- Digital self-service solution: Automate recurring customer inquiries with a digital assistant — that's how it works.
- Gain customer insights: In this way, the behavior of (potential) customers can be better evaluated and understood via chatbot
- Diverse problem solver AI chatbot: Relief for the service team while at the same time reducing customer waiting time
