On Demand Webinar
Self-service solution in e-commerce - blinds scout shows how it's done (German only)
On-demand | Watch anytime
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How the Schönberger Group is using digital assistants for their online shops Jalousiescout and Grill & More revolutionizes their customer communication and relieves customer service.
Why is participation worthwhile?
- Concentrated expert knowledge from practice
- First-hand learnings & from different perspectives
- Step-by-step guide for a successful implementation
Sign up for the webinar:
Speakers in the panel:
Maximilian Reimertz
Head of Customer Support
Schoenberger Group
Frederik Schröder
Managing Director
moinAI
Frederik Schröder ist Experte für Chatbots & KI. Seine Mission: Das Potenzial künstlicher Intelligenz für Unternehmen nutzbar machen. Dies tut er in seiner beruflichen Praxis mit Kunden und im Rahmen von Vorträgen & Webinaren, in denen er das Potenzial von KI und Automatisierung anhand von Praxisbeispielen erlebbar und nachvollziehbar macht.
In collaboration with:
After participating in the live webinar, you will know everything you need to know about the following points:
- Why AI chatbot? The reasons why the self-service solution AI chatbot is so relevant in e-commerce right now.
- The AI chatbot template: How online shops can successfully implement an AI chatbot in practice in 3 steps and with little effort.
- Best practice jalousiescout and grill & more: The webinar will show live how the Schönberger Group uses digital assistants to reduce the support volume of its online shops.
- Digital self-service solution: Automate recurring customer inquiries and reduce support costs by 25% with an AI chatbot.
- AI Deep Dive: What is really intelligent about an AI chatbot and how a self-learning system works to automate more and more queries.
- Profitability calculation: How the profitability of an AI chatbot is calculated based on support tickets even before implementation.
- Connection to the system landscape: Resolve customer concerns such as shipment status and invoice dispatch with a digital assistant by integrating the relevant systems.
