On Demand Webinar
How DER SPIEGEL uses an AI-powered chatbot to automate 80% of chat-based service inquiries (German only)
On-demand webinar (available anytime)
“
Wir sind jetzt bei einer Automatisierungsrate von 79%, was phänomenal ist!
“
Marlene Schützle
Marketing Manager CRM
This is how DER SPIEGEL supports (potential) subscribers using an AI chatbot — in this way, permanently relieves the service team, increases subscription revenue and achieves a CSAT score of 75%
Sign up for the webinar:
Speakers in the panel:
Marlene Schützle
Marketing Manager CRM
DER SPIEGEL
Frederik Schröder
Managing Director
moinAI
Frederik Schröder is an expert in chatbots and AI. His mission: to harness the potential of artificial intelligence for businesses. He does this in his professional practice with clients and in lectures and webinars, where he uses practical examples to bring the potential of AI and automation to life and make it understandable.
In collaboration with:
After participating in the live webinar, you will know everything you need to know about the following points:
- Why an AI chatbot? The reasons why a 24/7 chatbot channel and automation in service are so important — particularly in publishing.
- The 3 steps to an AI chatbot: How an intelligent digital assistant can be successfully implemented in practice.
- BEST PRACTICE DER SPIEGEL: The webinar shows how DER SPIEGEL optimally uses an AI chatbot on subscription shop pages.
- Digital self-service solution: Automate recurring customer inquiries with a digital assistant — that's how it works.
- AI Deep Dive: How independent learning is possible based on artificial intelligence and what is really intelligent about chatbots.
Why participation is worthwhile:
- Concentrated expert knowledge from the practice
- First-hand learnings & from different perspectives
- Step-by-Step Guide for a successful implementation
