On Demand Webinar
How DER SPIEGEL uses an AI-powered chatbot to automate 80% of chat-based service inquiries (German only)
On-demand webinar (available anytime)
“
Wir sind jetzt bei einer Automatisierungsrate von 79%, was phänomenal ist!
“
Marlene Schützle
Marketing Manager CRM
This is how DER SPIEGEL supports (potential) subscribers using an AI chatbot — in this way, permanently relieves the service team, increases subscription revenue and achieves a CSAT score of 75%
Sign up for the webinar:
Speakers in the panel:
Marlene Schützle
Marketing Manager CRM
DER SPIEGEL
Frederik Schröder
Managing Director
moinAI
Frederik Schröder ist Experte für Chatbots & KI. Seine Mission: Das Potenzial künstlicher Intelligenz für Unternehmen nutzbar machen. Dies tut er in seiner beruflichen Praxis mit Kunden und im Rahmen von Vorträgen & Webinaren, in denen er das Potenzial von KI und Automatisierung anhand von Praxisbeispielen erlebbar und nachvollziehbar macht.
In collaboration with:
After participating in the live webinar, you will know everything you need to know about the following points:
- Why an AI chatbot? The reasons why a 24/7 chatbot channel and automation in service are so important — particularly in publishing.
- The 3 steps to an AI chatbot: How an intelligent digital assistant can be successfully implemented in practice.
- BEST PRACTICE DER SPIEGEL: The webinar shows how DER SPIEGEL optimally uses an AI chatbot on subscription shop pages.
- Digital self-service solution: Automate recurring customer inquiries with a digital assistant — that's how it works.
- AI Deep Dive: How independent learning is possible based on artificial intelligence and what is really intelligent about chatbots.
Why participation is worthwhile:
- Concentrated expert knowledge from the practice
- First-hand learnings & from different perspectives
- Step-by-Step Guide for a successful implementation
