On Demand Webinar
Chatbot evolution: The story behind Fressnapf's AI success (German only)
Available on demand
“
Ein Chatbot lohnt sich überall da, wo man schneller und kosteneffizienter werden möchte - bei gleichbleibend stabilen Antwortraten.
“
Sascha Klein
Expert Tracker Operations & Happiness
2 years & 221,441 conversations later: How Fressnapf sets a milestone with chatbot and dog tracker and impressively shows how innovation and technology can transform retail
Sign up for the webinar:
Speakers in the panel:
Sascha Klein
Expert Tracker Operations & Happiness
Fressnapf Tiernahrungs GmbH
Milad Samei
Product Owner Dog Tracker
Fressnapf Tiernahrungs GmbH
In collaboration with:
- Technology in Transition: Insights and Adaptations
What conclusions do we draw from technological change and what would chatbot owners do differently today? - Changing user behavior: The evolution of customer behavior
How has customer behavior changed with regard to the use of a chatbot and what are the implications of this? - KPIs and analytics: A look behind the figures
The speakers analyse the overall period and interpret the fluctuations in the conversations in order to gain insights for the future. - The chatbot as a game changer: The role of an AI chatbot in turbulent times
What is the significance of a chatbot in times of crisis and market growth and how can it become a game changer? - Technological outlook: future prospects and partnerships
An outlook on the planned steps and the reasons for continuing the collaboration with moinAi - Interactive format: Questions welcome!
Ask your questions directly to the speakers in the final Q&A session. Questions are of course also welcome during the webinar.
